The Customer Support Engineer GSM/EDGE - NOKIA BSC position requires candidates being 100% autonomous on Nokia BSC2e/BSC3i/TCSM2e/TCSM3i for commissioning, integration, troubleshooting, swap.
Responsibilities:
- First level technical support for customer queries.
- SW maintenance activities: installation & test of technical/change notes /change deliveries.
- SW upgrades and technical audits on site.
- On-site support at customers premises participating network operation service, when applicable.
- Plan and run a subproject (like SW upgrade, SW change planning, Tailored technical support).
- Installation and/or commissioning and/or integration activities.
- Network expansion activities.
- Technical/customer acceptance testing.
- Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
- Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
Requirements:
- The candidates must be mobile to travel from north to south of Morocco. And not staying in Rabat.
- Emergency every 2 weeks.
- French is preferred but English is OK
- International driving licence is required.
- Cable to connect to BSC2e/BSC3i/TCSM.
Location: Morocco
Type: Contract
Duration: 3 months
Start date: ASAP
Ref:CEL-MA-31169
To apply for this position please send CV to: mina.angelova@commsresources.com
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